Don't just analyze feedback — act on it. Automatically detect churn risk, assign work to your team, and track every insight from submission to resolution.
From AI-powered churn detection to workflow automation, close the loop on every piece of feedback — from insight to shipped feature.
Catch at-risk customers before they leave. Our AI scans every piece of feedback for frustration patterns, unresolved complaints, and churn signals — then alerts your team in real-time.
Route feedback to the right person instantly. Set category-based assignment rules, track status from 'New' to 'Resolved', and close the loop with internal notes and timeline logs.
Let AI tag feedback automatically. Define custom categories (Billing, Performance, UX) and watch our engine sort thousands of items in seconds — no manual tagging required.
Get a Friday morning email with what matters: sentiment spikes, emerging pain points, top feature requests, and AI-generated action items you can act on Monday.
Stay ahead of fires. Get Slack alerts when urgent feedback arrives, volume spikes happen, or sentiment drops — with smart deduplication to avoid alert fatigue.
Share insights with stakeholders. Generate public links to your analytics dashboard (with optional password protection) and export reports as PDF with one click.
From startup founders to enterprise product teams, here's how Rereflect helps close the feedback loop.
Early-stage, 5-person team
“We used to manually read every support ticket. Now Rereflect auto-categorizes feedback, flags churn risks, and routes urgent items to our eng team — saving us 10+ hours/week.”
B2B SaaS, 50K users
“Instead of guessing what to build next, I check Rereflect's AI-generated insights every Friday. It surfaces the top 3 feature requests and tells me which ones reduce churn the most.”
Enterprise, 200+ seats
“Our team gets Slack alerts the moment a high-value customer leaves negative feedback. We follow up within an hour and have cut churn by 40% in 3 months.”
Start free and scale as you grow. No hidden fees, no surprises.
For individuals getting started
For growing teams