Email Integration

Email Forwarding +Rereflect

No API integration needed. Just forward any customer email to your Rereflect inbox address and our AI does the rest — extracts the feedback, identifies the sender, detects sentiment, and categorizes it automatically.

Simple Setup

How it works

Three simple steps to start analyzing customer emails with AI

1

Get Your Inbox Address

Every Rereflect workspace gets a unique email address for receiving forwarded feedback.

2

Forward Customer Emails

Forward feedback emails from Gmail, Outlook, Apple Mail, or any client. We strip forwarding headers automatically.

3

AI Analyzes Content

The original message is extracted, sender identified, and content analyzed for sentiment, pain points, and feature requests.

Powerful featuresbuilt for email

Everything you need to turn forwarded emails into actionable insights

Universal Compatibility

Works with Gmail, Outlook, Apple Mail, Thunderbird, and any email client. We parse forwarding headers from all major providers.

Smart Header Parsing

Our parser strips "Begin forwarded message", "From:", "Date:", and other forwarding artifacts. Only the real content is analyzed.

Sender Detection

Original sender email and name are automatically extracted from forwarding headers, so you know who the feedback is from.

Keyword Matching

Set up keyword triggers to only capture emails containing specific terms — or monitor all forwarded emails.

No Setup Required

No API keys, no OAuth, no webhooks to configure. Just forward an email and it works instantly.

Bulk Forwarding

Set up email rules in your client to auto-forward specific emails to Rereflect. Hands-free feedback collection.

Get Started

Set up in 5 simple steps

1

Go to Settings → Integrations

Navigate to your Rereflect dashboard and open the Integrations page.

2

Find your unique inbox address

Your workspace has a dedicated email address for receiving forwarded feedback.

3

Create an email feedback source

Set up a feedback source with email type and configure keyword triggers if needed.

4

Forward your first email

Forward a customer email from any client. Rereflect processes it within seconds.

5

Optional: Set up auto-forwarding

Create email rules in Gmail/Outlook to automatically forward specific emails to Rereflect.

Frequently asked questions

Everything you need to know about email forwarding integration

Ready to analyze your emails?

Start forwarding customer feedback emails and get AI-powered insights in minutes.